Order Tracking

At ShopicDot, we understand how exciting it is to receive your new furniture! We want to make sure you can easily track your order every step of the way. Our goal is to provide transparency and keep you informed about the status of your shipment.

How to Track Your Order

Tracking your order is simple! Once your order has shipped, you will receive an email confirmation with a tracking number and a link to the carrier’s website. Follow these steps to track your order:

  1. Check Your Email: After your order is shipped, we’ll send you a confirmation email that includes your tracking number.

  2. Click the Tracking Link: In the email, you’ll find a link to track your shipment. Click on the link to be redirected to the carrier's tracking page.

  3. Track Your Shipment: Enter the tracking number provided to see the status of your order, including expected delivery dates and any updates on its journey to you.

If you did not receive an email confirmation with your tracking number, please check your spam or junk folder. If you still can’t find the tracking details, feel free to contact us for assistance.

Shipping Carrier Information

We work with a variety of trusted carriers to deliver your order safely and on time. You can track your order through the following shipping carriers:

  • UPS

  • FedEx

  • USPS

Each carrier provides up-to-date tracking information to help you monitor your order’s progress. You can also reach out to us if you need assistance with tracking or if you have any questions.

What to Do if Your Order is Delayed

While we strive to ensure timely deliveries, occasionally there may be delays due to factors such as weather conditions, high demand, or shipping errors. If your order is delayed:

  • Check the tracking details for the latest information.

  • Contact the carrier directly using the contact information provided in the tracking details.

  • Contact ShopicDot Customer Support if the delay persists or if you believe your package is lost. Our team is available to assist and resolve any issues.

Need Help?

If you have any questions or need further assistance tracking your order, please don’t hesitate to reach out to our customer support team. We are here to help!

  • Email: info@shopicdot.com

  • Phone: +1 929-581 4577

  • Live Chat: Available on the website for instant assistance.

We appreciate your patience and look forward to getting your new furniture to you!

 

To track your order please enter your Tracking Number in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received. if your tracking number doesn't work feel free to contact us at info@shopicdot.com.