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At ShopicDot, we are committed to providing you with fast, reliable, and secure delivery of your furniture and home décor items. Please review our Shipping Terms below to understand the process, fees, and delivery expectations for your orders.
We offer a variety of shipping methods to ensure that your products arrive in a timely manner. Delivery times vary based on the shipping method selected, the size of the item, and the delivery location.
Standard Shipping: Most orders are processed and shipped within 1 to 2 business days after your order is confirmed. Delivery typically takes 7-14 business days depending on the shipping destination and carrier availability.
Expedited Shipping: For faster delivery, we offer expedited shipping options. Orders placed with expedited shipping are typically delivered within 3-5 business days.
White Glove Delivery: For large or heavy items such as furniture, we offer White Glove Delivery. This service includes delivery and professional in-home assembly. Delivery times for White Glove service vary but typically take 7-14 business days from the date of order confirmation.
Please note that delivery times may vary during busy periods (such as holidays) and may be subject to delays due to unforeseen circumstances, such as weather events or supply chain disruptions.
Shipping fees are calculated based on the size, weight, and location of your order. You will be provided with an estimated shipping cost at checkout.
We currently offer shipping to all US states and territories. However, we do not currently ship to international addresses.
International Shipping
Currently, we only ship within the USA.
Order Tracking
A tracking link will be provided once your order is shipped.
If your item arrives damaged or defective, please contact us immediately. We will arrange for a replacement or repair as quickly as possible. Please follow these steps to report a damage issue:
Email us at: info@shopicdot.com or call +1 929-581 4577.
Provide photos of the damaged item and the order number.
We will review the damage and either send a replacement item or arrange for a repair.
Assembly Services: If you purchase an assembly service, the assembly will only be provided for items delivered within our service areas. Assembly may not be available in certain remote or rural locations.
Furniture with Customization: Customized furniture (e.g., made-to-order items) may take longer to ship due to personalization and production times.
While we strive to ensure timely delivery, shipping delays may occur due to various factors such as:
Weather conditions: Inclement weather can delay shipping and delivery times.
Carrier delays: We partner with reliable courier services such as FedEx, UPS, and USPS., but occasional delays may happen due to their schedules.
Holiday periods: During holidays, shipping carriers experience high volumes, which may result in slower delivery times.
If an item is returned because of an incorrect shipping address, shipping error, or failed delivery attempts, the customer may be responsible for return shipping costs.
If you refuse delivery of an item, a restocking fee may apply, and shipping charges will not be refunded. Please ensure you’re available for delivery or contact us for alternative arrangements.
If you have any questions or need assistance with shipping, please don’t hesitate to contact us:
Email: info@shopicdot.com
Phone: +1 929-581 4577
Live Chat: Available on our website for real-time support.
We are committed to ensuring that your furniture shopping experience at ShopicDot is as smooth and pleasant as possible. Thank you for choosing us for your home décor needs!
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